Who we are
Effective Date: December 1, 2025
Company Name: Nexus Sterling Technology
Website: NexusSterlingTech.com
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1. Introduction
Nexus Sterling Technology is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website, applications, and AI-powered automation services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
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2. Information We Collect
We may collect the following categories of information:
2.1 Personal Information
• Name
• Email address
• Company name
• Phone number
• Billing and payment information
• Account credentials
2.2 Usage & Technical Data
• IP address
• Browser type and device information
• Log data and interaction events
• Cookies and tracking technologies
2.3 Client Data Processed by Our AI Systems
When you use our automation tools, we may process content, files, and data you provide (“Client Data”). This data is processed only to provide the requested automation services.
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3. How We Use Your Information
We use your data to:
• Provide, operate, and improve our Services
• Process transactions and manage accounts
• Train, monitor, and optimize AI automation workflows
• Communicate with you about updates and support
• Detect fraud, misuse, or security incidents
• Comply with legal obligations
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4. Legal Basis for Processing (GDPR)
For users in the EU/UK, we process data based on:
• Contractual necessity
• Legitimate interests
• Legal obligations
• Your explicit consent (where required)
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5. Data Sharing & Disclosure
We may share data with:
• Cloud infrastructure providers
• Payment processors
• Analytics and monitoring tools
• Legal authorities if required by law
We never sell your personal data.
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6. AI & Automated Processing
Our Services rely on artificial intelligence to automate workflows. AI systems may analyze Client Data, but:
• We do not use your private business data to train public AI models.
• Access to Client Data is strictly limited to service operation and improvement.
• All automated decisions remain under human oversight.
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7. Data Retention
We retain your information only for as long as necessary to provide Services or comply with legal obligations. Client Data can be deleted upon request.
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8. Your Privacy Rights
You may have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Request data portability
Requests can be submitted to: [privacy@yourdomain.com]
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9. Security Measures
We implement industry-standard safeguards including:
• Encryption
• Access controls
• Secure cloud infrastructure
• Regular system monitoring
However, no system is completely secure.
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10. International Transfers
Your information may be processed outside your country. We ensure adequate protection through contractual and technical safeguards.
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11. Cookies
We use cookies to improve functionality and analytics. You may disable cookies in your browser settings.
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12. Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect children’s data.
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13. Policy Updates
We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.